VANCOUVER — Tim Hortons is apologizing after the owner of a Vancouver location was seen dumping a bucket of water on a homeless man sleeping outside the store.
The company issued a statement on Sunday saying the owner's actions took place "in a moment of frustration" and were "regretful."
Tim Hortons says it sincerely apologizes and the actions of the store owner were not at all reflective of their brand and values.
The company also says the owner is committed to personally apologizing and making amends with the individual, and will be making a donation to a local Vancouver shelter.
The incident at the Tim Hortons (on Robson Street at Richards Street) was first reported by witnesses on social media, where posts urging a boycott were shared thousands of times.
One witness wrote that the manager dumped a large bucket of water on the man, his dog and all of his belongings including his cardboard bed, while he was sleeping outside.
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