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Phone lines not meant for refund complaints: Coquitlam RCMP

Darpan News Desk The Canadian Press, 12 Jan, 2024 01:08 PM

Mounties in Coquitlam are reminding the public that its emergency and non-emergency lines are not meant for complaints about things like a cold fast-food burger.

Police say that was one of many calls they had to 9-1-1 that take away staff time from helping someone with a life-threatening situation.

Other calls include someone who said they were frightened after watching a scary movie, while another called for help because they’d been put on hold six times at a pharmacy.

Communications supervisor Jill Van Os says they have to treat every call as if it’s an emergency until they determine otherwise, and police help in getting a refund for cold food is not an emergency.

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