National

Health complaints top B.C. advocate's list

Darpan News Desk The Canadian Press, 18 Oct, 2022 01:35 PM

VICTORIA - Complaints about British Columbia's health-care system to the provincial ombudsperson have reached a 10-year high.

Jay Chalke's annual report for 2021-2022 says the office received almost 1,300 complaints or inquiries focused on programs and services provided by the Ministry of Health.

The figure is more than 15 per cent of all 8,215 complaints lodged with the office in that period.

Chalke says in a news release that health care was top of mind for those who reached out to his office, with complaints ranging from visitor restrictions for long-term care to surgery delays, and COVID-19 measures to quality of care.

It says the Ministry of Health, the Insurance Corporation of B.C. and the Ministry of Children and Family Development were the top three most complained about public bodies.

Among the problems Chalke's office says it solved was that of a lottery winner whose $150,000 cheque was withheld because the B.C. Lottery Corp. tried to insist on signed waivers from friends who were with the woman when she bought the ticket.

Prev Next

MORE National ARTICLES

Hospitals feeling strain of COVID-19 surge

Ontario health officials said the province would delay all surgeries deemed non-urgent starting Wednesday as the province grapples with the dual pressures of rising admissions and increased staff absences.

Hospitals feeling strain of COVID-19 surge

Minister asks for investigation into party flight

Videos of the Dec. 30 flight shared on social media appear to show passengers not wearing masks as they gather in close proximity, singing and dancing in the aisle and on seats. In one video, a large bottle of vodka appears to be passed among passengers, and later a woman appears to be smoking an electronic cigarette on the plane.

Minister asks for investigation into party flight

New paid sick day policy comes into effect in B.C.

Workers in British Columbia are now eligible for five paid sick days as the provincial government brings in changes to the policy affecting workers. The government says eligible employees will be guaranteed those sick days, provided they've worked for their employer for at least 90 days.

New paid sick day policy comes into effect in B.C.

Hackers target PS752 victims' families in presser

Hackers targeted a Tuesday virtual news conference held by lawyers and family members of victims of the Iranian military's downing of a passenger jet two years ago. The family members, along with their legal team, had begun a video media availability to discuss a court decision that awarded them millions.

Hackers target PS752 victims' families in presser

U.S., Canada both declare victory in dairy dispute

U.S. Trade Representative Katherine Tai formally requested a dispute settlement panel last May to examine allegations from American producers that Canada is denying them fair access to the Canadian market.

U.S., Canada both declare victory in dairy dispute

$40B child welfare settlement largest ever: feds

Ottawa has officially announced it has reached agreements in principle with First Nations partners to compensate children harmed by its underfunding of child welfare. Crown-Indigenous Relations Minister Marc Miller says at $40 billion, the settlement marks the largest in Canadian history.