National

Computer Issues Temporarily Shut Down Air Canada Check-In, Call Centre Operations

Darpan News Desk The Canadian Press, 27 Feb, 2018 12:30 PM

MONTREAL — Air Canada says it has resolved a computer issue that disrupted web and mobile check-ins and call centre operations, and temporarily delayed boarding on some flights.

The Vancouver International Airport reported some congestion Tuesday morning due to technical issues with Air Canada's system.

Air Canada says in an email that it has fixed the computer issue, and that airport check-in and all remaining systems are now back online.

We confirm a computer issue this AM affecting check-in & call centres. Airport check-in is resolved & we’re getting everyone on their way. Web and mobile check-in & customer call centres are still affected & we’re working hard to get this resolved.
— Air Canada (@AirCanada) February 27, 2018

The airline also says it can confirm there were no flight cancellations as a result of this, though there were some minor delays associated.

Air Canada did not provide details on how many airports were affected but Toronto Pearson International Airport has not reported disruptions.

Prev Next

MORE National ARTICLES

WATCH: Justin Trudeau Promotes Women's Rights, Tells Davos To Put Women First

DAVOS, Switzerland — Prime Minister Justin Trudeau is urging the international community to do more to promote women's rights and gender equality.

WATCH: Justin Trudeau Promotes Women's Rights, Tells Davos To Put Women First

Vancouver Police Crack Down On Pop-Up Pot Vendors After Weeks-Long Stalemate

VANCOUVER — Police appear to be cracking down on pop-up stalls selling marijuana while frustrations mount over the open-air market operating in a prominent square in downtown Vancouver.

Vancouver Police Crack Down On Pop-Up Pot Vendors After Weeks-Long Stalemate

Large Fire Erupts When Truck Carrying Ethanol Hits Train At B.C. Rail Yard

Firefighters were still on the scene of a large fire in Port Coquitlam, B.C., late Monday after a collision in a CP Rail yard.

Large Fire Erupts When Truck Carrying Ethanol Hits Train At B.C. Rail Yard

Kwantlen Polytechnic University Goes Smoke-Free

The university is poised to become only the third post-secondary institution in B.C. to ban smoking on its premises, starting Jan. 21, 2018.

Kwantlen Polytechnic University Goes Smoke-Free

Tsunami Fears Send People In B.C. To Higher Ground; Warning Ends After Quake

VANCOUVER — A tsunami warning issued for coastal British Columbia was cancelled Tuesday morning after people living along parts of the province's coast evacuated to higher ground when a powerful earthquake struck off Alaska.

Tsunami Fears Send People In B.C. To Higher Ground; Warning Ends After Quake

Firefighters In Surrey, B.C. Help Develop Software To Combat Overdose Crisis

The fire department has partnered with Vancouver-based software developer GINQO to create a program that mines data from dispatch calls in real-time to identify clusters of overdoses.