National

Computer Issues Temporarily Shut Down Air Canada Check-In, Call Centre Operations

Darpan News Desk The Canadian Press, 27 Feb, 2018 12:30 PM

MONTREAL — Air Canada says it has resolved a computer issue that disrupted web and mobile check-ins and call centre operations, and temporarily delayed boarding on some flights.

The Vancouver International Airport reported some congestion Tuesday morning due to technical issues with Air Canada's system.

Air Canada says in an email that it has fixed the computer issue, and that airport check-in and all remaining systems are now back online.

We confirm a computer issue this AM affecting check-in & call centres. Airport check-in is resolved & we’re getting everyone on their way. Web and mobile check-in & customer call centres are still affected & we’re working hard to get this resolved.
— Air Canada (@AirCanada) February 27, 2018

The airline also says it can confirm there were no flight cancellations as a result of this, though there were some minor delays associated.

Air Canada did not provide details on how many airports were affected but Toronto Pearson International Airport has not reported disruptions.

Prev Next

MORE National ARTICLES

Stop the presses? Newspapers snubbed in Liberal government's cultural policy

The chair of News Media Canada says the country's struggling newspaper industry is "on its own" thanks to a federal cultural strategy that all but snubs so-called legacy media.

Stop the presses? Newspapers snubbed in Liberal government's cultural policy

Expert on money laundering appointed to review practices in B.C. casinos

An independent expert has been appointed by the B.C. government to conduct a review of the province's policies and practices to prevent money laundering in the gambling industry.

Expert on money laundering appointed to review practices in B.C. casinos

Police probe double homicide after couple found dead in south Vancouver home

Vancouver police say they are investigating a double homicide after the bodies of a man and a woman in their 60s were found in a home on Wednesday.

Police probe double homicide after couple found dead in south Vancouver home

Health systems often discriminate against Indigenous patients: Philpott

Aboriginal physicians are praising Indigenous Services Minister Jane Philpott for acknowledging discrimination that unfolded at her Toronto-area practice prior to her political life — an issue doctors say is widespread.

Health systems often discriminate against Indigenous patients: Philpott

New citizenship oath to include reference to treaties with Indigenous Peoples

A citizenship oath that will require new Canadians to faithfully observe treaties with Indigenous Peoples is nearing completion.The oath has been in development since earlier this year and was road-tested in March during focus groups held by Immigration, Refugees and Citizenship Canada.

New citizenship oath to include reference to treaties with Indigenous Peoples

Canada kicked tires on used Kuwaiti jets: Defence Minister

Defence Minister Harjit Sajjan says Canada considered buying used fighter jets from Kuwait to temporarily augment the military's aging CF-18 fleet, but the planes won't be available in time.