Surrey, B.C. woman Ravi Gill-Douglas's 3-year-old son was at a birthday party at Extreme Air Park when he fell between the springs at the edge of one of the trampolines, hitting the floor below.
Gill-Douglas and several other parents rushed onto the trampolines. One of the men began pulling the padding away. As the adults peered into the gap between the springs, they saw the little boy standing in the dark, covered in dust.
"I'm ripping off the velcro trying to find him, like, where is he? And he's trapped underneath," said Gill-Douglas.
A family friend who was hosting a children's birthday part at the park, Jamie McHardy, reached under the trampoline to pull the boy up from a gap between the springs. He estimated it was about a five or six foot drop.
"I reach my arms down through the hole … He kind of had to wiggle his way through and squeeze his shoulders in to get through. But I managed to pull him out," he said.
The boy is going to be OK, but the incident has Gill-Douglas adding her name to a list of people calling for government oversight when it comes to safety at facilities like Extreme Air Park.
"I don't want this to happen to another child or another family," she said.
Similar calls for government intervention were made earlier this year following the death of 46-year-old Jason "Jay" Greenwood. He was fatally injured in January when he somersaulted into a foam pit.
RCMP said in January that Greenwood, 46, was visiting the park with two children when he was hurt. He performed a series of "acrobatic manoeuvres" and fell in a way that led to serious injuries and cardiac arrest, Mounties said.
Extreme Air Park said in January it was "devastated" by the death and customer safety is its highest priority.
The company owns three facilities in B.C. and one in Calgary.