Banned 2 mn accounts in India: WhatsApp report on new IT rules
Darpan News Desk IANS, 15 Jul, 2021 11:01 AM
New Delhi, July 15 (IANS) Facebook-owned WhatsApp on Thursday filed its first monthly grievance redressal report as required under India's new IT norms, saying it banned two million accounts in India alone from the May 15-June 15 period attempting to send harmful or unwanted messages at scale.
More than 95 per cent of such bans are due to the unauthorised use of automated or bulk messaging, the company said in a statement.
In the report, released in line with the requirements of India's Intermediary Guidelines, 2021, WhatsApp said that user reports received by the platform via the grievance channels are evaluated and responded to.
"Our top focus is preventing accounts from sending harmful or unwanted messages at scale. We maintain advanced capabilities to identify these accounts sending a high or abnormal rate of messages," the company said.
"Majority of users who reach out to us are either aiming to have their account restored following an action to ban them or reaching out for product or account support," it added.
WhatsApp last week accepted that "the government is the administrator" in its case and informed the Delhi High Court that it will put its privacy policy update "on hold" until the Data Protection Bill came into force.
This is a significant development after the new Information Technology Minister Ashwini Vaishnaw made it crystal clear within minutes of taking charge that "law of the land is supreme" and no one can afford to disrespect it.
WhatsApp's counsel also accepted that its commitment is "we need to fit in the law".
Facebook, Google and Twitter have already submitted their monthly compliance reports.
The Centre on Thursday announced the first instalment of a fiscal relief package, worth Rs 170,000 crore, to protect the weaker sections of the society from the economic fallout of Covid-19.
Punjab Chief Minister Amarinder Singh here on Thursday announced immediate distribution of 10 lakh packets of dry ration to daily wagers and unorganised labourers to help them during the curfew because of the COVID-19 crisis.
Urging the police personnel to exercise maximum restraint in the difficult situation, the Chief Minister asked them to find more compassionate ways of handling curfew violations, especially in cases of individuals found moving out for essentials.
A 63-year-old woman from Kangra who failed to disclose her travel history following her return from Dubai and was later tested positive for COVID-19 has been booked under Section 270 of the IPC, which carries a maximum imprisonment of upto two years.
