NEW YORK — Pizza Hut is letting customers play mad scientist, giving them the freedom to make pies with honey Sriracha sauce or add curry flavour to the crusts.
The atypical flavours and new ingredients are part of a menu overhaul set to be announced Monday and hit stores Nov. 19. Executives are hoping the revamp — which includes an updated logo and more relaxed uniforms for workers — will be the trick that finally jumpstarts sales.
Pizza Hut, which is owned by Louisville, Kentucky-based Yum Brands Inc. and based in Plano, Texas, has reported sales declines for eight straight quarters at established locations, even as rivals Domino's and Papa John's have enjoyed gains.
To regain its footing, Pizza Hut is turning to a growing trend in the industry: giving people greater flexibility to tailor orders exactly to their tastes. The popularity of places like Chipotle that let people select toppings has prompted a variety of chains to play up their own customization options.
Even McDonald's, which grew to popularity in part because of its consistency, is testing a format in California that lets people build their own burgers by picking the bun, patty and toppings they want.
Pizza Hut is still keeping its most popular pies on the menu, such as the Meat Lover's and Veggie Lover's, while adding 11 new specialty pies and a section of "Skinny" pies that are lower in calories. But for people who like to design their own pies, it's giving them yet more ways to do so at no extra cost.
For the base sauce, people will be able pick from six options, including marinara, garlic parmesan and honey Sriracha. They can also add swirl of flavour to their pies, picking from four "drizzles" including balsamic and buffalo.
And they'll be able to brush pie crusts with one of 10 flavours, including salted pretzel and fiery red pepper. Two of the crust flavours will be updated regularly, with "Ginger Boom Boom" and "Curried Away" being the first limited-time offerings.
Carrie Walsh, Pizza Hut's chief marketing officer, said she expects the majority of customers to take advantage of the new options, even if it's just requesting a parmesan crust on a Meat Lover's pie.
The chain is also adding more toppings, including banana peppers, cherry peppers and spinach. Standard toppings are also being renamed to make them more appealing; black olives, for instance, will be called "Mediterranean black olives" and red onions will be renamed "fresh red onions," although the ingredients are the same.
The chain's famous red roof logo will be also tweaked so that it's white against a swirling red circle. And worker uniforms will switch to jeans and T-shirt, rather than a polo shirt with black pants.
"It's a signal to America there's a big change at Pizza Hut," Walsh said.
A look at Pizza Hut's new menu choices
Pizza Hut is giving its menu a makeover after suffering nearly two years of declining sales. The chain is adding a section of "Skinny" pies that are lower in calories, and 11 new specialty pies, such as a "Pretzel Piggy" made with a garlic parmesan sauce and a crust that has the flavour of salted pretzel.
For people who want to design their own pizzas, it's also giving more options. Here's a look at some of the customization choices on the new menu, which hits stores Nov. 19. The only thing that costs extra is adding toppings to a pie.
PICK A CRUST
Hand Tossed
3 Cheese Stuffed Crust
Thin 'N Crispy
Original Stuffed Crust
Pan
Skinny
PCIK A SAUCE
Classic Marinara
Premium Crushed Tomato
Creamy Garlic Parmesan
Honey Sriracha
Barbeque
Buffalo
NEW TOPPINGS
Classic Meatballs
Peruvian Cherry Peppers
Premium Salami
Sliced Banana Peppers
Fresh Spinach
ADD A SWIRL OF SAUCE
Balsamic
Honey Sriracha
Barbeque
Buffalo
CRUST FLAVORS
Hut Favourite
Toasted Parmesan
Salted Pretzel
Honey Sriracha
Toasted Asiago
Fiery Red Pepper
Toasted Cheddar
Garlic Buttery Blend
Ginger Boom Boom(asterisk)
Curried Away(asterisk)
(asterisk)Limited time offerings.
